Shipping & Returns
Shipping & Delivery
We aim to dispatch all stocked items within 2-3 working days of receiving your order.
Please note that candles are made to order so please allow sufficient time. These are made and dispatched within 7-10 working days or your ordering being placed.
We currently only ship within the UK, although this may change in the future.
Postage and packaging is £3.95 and is sent via Royal Mail 2nd Class.
If you need anything shipped more urgently, please drop me a message.
Free Delivery with orders over £50.00.
Returns or Exchange:
We are happy to offer a refund or exchange if you return your item to us within 14 days of receiving your order. Please ensure that the item is unused and in it's original packaging.
Items will not be refunded or exchanged if they are in used condition.
In case any problem occur with your purchase, we would ask you to contact us as soon as possible so we can do our best to rectify the problem. Should you need any assistance when making your purchase, please do not hesitate to contact us at: multiverseoaps@gmail.com